Ordering & Support
Auxiliary shop equipment
Auxiliary shop equipment, such as the Motorized Lift Table ($2,115 USD), can be ordered directly via written quote and commercial invoice. Contact sales with your delivery ZIP code and facility unloading capabilities (loading dock vs. liftgate required) for a complete delivered price.
Production machinery
Production machinery such as the DM60-NC Servo Riveting Machine is quoted based on your required tooling, throat depth, and facility power supply. Contact us with your workpiece parameters to receive a formal written quotation and current lead time.
How to Order
1. Application Review
Provide your product selection, quantity, material specifications, working height, available 3-phase power supply, and delivery ZIP code.
2. Formal Written Quote
We issue an itemized USD quote detailing machine configuration, included tooling/accessories, freight charges, lead time, and quote validity period.
3. Order Confirmation & Payment
Orders are confirmed via signed quote or Purchase Order. We accept ACH, wire transfer, and major commercial payment methods; deposit and balance milestones for built-to-order machinery are specified on your invoice.
4. Freight & Delivery Coordination
Equipment ships via LTL or flatbed freight with tracking and bill-of-lading documentation. Buyers confirm dock or forklift offloading readiness prior to dispatch.
Standard Commercial Policies
Warranty Coverage
New machinery includes a standard limited parts warranty against manufacturing defects. Exact warranty duration, covered assemblies, and claim procedures are documented in your formal quotation.
Returns & Cancellations
Standard stocked equipment is eligible for return within the period stated on your invoice, subject to return authorization and restocking terms. Built-to-order and custom-tooled machinery orders are non-cancellable once production begins.
Parts & Technical Support
Meridian Standard provides direct access to English operating manuals, electrical schematics, replacement wear parts, and remote troubleshooting support.
Installation & Facility Readiness
Before shipment, we provide dimensional footprint drawings, weight specifications, and electrical/pneumatic requirements so your maintenance team can prepare the installation site.
Have a product or support question?
Email the product name, your question, and any quote or order reference. For equipment questions, include the machine setup and relevant specifications.
Contact our applications team →